Our Services
Patient Scheduling and Appointment Confirmation
- Increased Patient Satisfaction
- Enhanced Efficiency
- Streamline Patient Intake and Reduce Wait Times
- Improved Staff Productivity
Our patient appointment scheduling and confirmation service simplifies your healthcare experience. When you contact us, we’ll work closely with you to identify available appointment slots that suit your schedule. We’ll then book your appointment with the appropriate healthcare provider, ensuring you receive timely and efficient care.
Key benefits of appointment booking services
Insurance Eligibility and Coverage Verification
Fidelity Billing also offers comprehensive insurance eligibility and coverage verification services. We understand the importance of confirming patient insurance coverage before services are rendered. Our team efficiently verifies patient insurance information, ensuring that providers have accurate and up-to-date details regarding patient eligibility and coverage for specific treatments and procedures. This proactive approach helps minimize claim denials, reduce administrative costs, and ensure a smoother revenue cycle for your practice.
Key Benefits of Insurance Eligibility and Coverage Verification:
- Prevent Costly Claim Denials Due to Eligibility Issues
- Ensure Accurate Patient Billing from the Start
- Verify Coverage for Specific Procedures & Treatments
- Reduce Time Spent on Manual Verification Processes
- Proactively Identify Potential Coverage Gaps
Patient Registry and Demographic Entry
Fidelity Billing offers comprehensive Patient Registry and Demographic Entry services, ensuring accurate and up-to-date patient information essential for efficient revenue cycle management. We meticulously collect and verify key data points, including patient name, date of birth, gender, relationship to the insurance subscriber, and Social Security Number (SSN), minimizing errors and maximizing reimbursement.
Key Benefits of Patient Registry and Demographic Entry
- Eliminate Costly Claim Denials Due to Data Errors
- Streamlined Patient Intake and Reduced Wait Times
- Improved First-Pass Claim Acceptance Rates
- Enhanced Data Integrity for Accurate Reporting and Analysis
- Improved Compliance with HIPAA and other Regulatory Requirements
Documentation Review
Fidelity Billing offers comprehensive Evaluation and Management (E/M) Coding Review as a crucial component of our Revenue Cycle Management services. This specialized review ensures that the treatment and procedure codes accurately align with established coding standards, specifically ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes.
Key Benefits of Document Review:
- Maximize Reimbursement Through Accurate Coding
- Minimize Claim Denials Due to Coding Errors
- Improve Compliance with Coding Regulations
- Identify Potential Coding Gaps and Opportunities
- Enhanced Documentation for Medical Necessity
Evaluation and Management Coding Review
Fidelity Billing offers comprehensive Evaluation and Management (E/M) Coding Review as a crucial component of our Revenue Cycle Management services. This specialized review ensures that the treatment and procedure codes accurately align with established coding standards, specifically ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes.
Key Benefits of Evaluation and Management Coding Review:
- Optimize Reimbursement for E/M Services
- Minimize Claim Denials Due to Inconsistent Coding
- Ensure Compliance with E/M Coding Guidelines
- Improve Documentation Practices
- Maximize Efficiency in the Billing Process
- Enhance Revenue Integrity
Claims Cycle Management and Submission
Fidelity Billing offers comprehensive Claims Cycle Management and Submission services, ensuring that every claim is meticulously verified and reviewed by a dedicated Fidelity team member before submission. Our proactive approach is designed to maximize your reimbursement rate and ensure timely submission of each claim.
Key Benefits of Claims Cycle Management and Submission:
- Accelerated Claim Submission
- Reduced Claim Denials and Rejections
- Proactive Claims Tracking and Follow-Up
Accounts Receivable Management
Fidelity Billing offers comprehensive Accounts Receivable (A/R) Management services to optimize your revenue cycle and ensure timely payment for services rendered. Our dedicated A/R team proactively manages outstanding claims, minimizing days in A/R and maximizing collections.
Key Benefits of Accounts Receivable Management
- Accelerated Cash Flow
- Reduced Days in A/R
- Minimized Bad Debt
- Reduced Write-Offs
Denial Management
Fidelity Billing offers comprehensive Denial Management services to address and resolve claim denials efficiently and effectively. Our experienced team analyzes denied claims, identifies root causes, and implements corrective actions to minimize future denials and maximize reimbursement.
Key Benefits of Denial Management
- Increased Revenue Recovery
- Reduced Denial Rates
- Faster Reimbursement Cycles
- Detailed Denial Analysis and Reporting
- Effective Appeals Process
- Improved Communication with Payers
Payment Posting / Explanation of Benefits
Fidelity Billing offers meticulous Payment Posting and Explanation of Benefits (EOB) processing services, ensuring accurate and timely recording of payments received from insurance companies and patients. Our expert team carefully analyzes EOBs and remits information to ensure proper allocation of payments, adjustments, and denials.
Key Benefits of Payment Posting/EOB:
- Accurate and Timely Payment Posting
- Reconciliation of Payments with EOBs
- Identification of Denials and Underpayments
- Accurate Patient Balance Updates
- Minimized Errors and Improved Efficiency
- Improved Financial Reporting and Analysis
Finance & Accounting Dashboard
Fidelity Billing offers a comprehensive Finance & Accounting Dashboard that provides real-time visibility into your financial performance. This powerful tool consolidates key financial data into an easy-to-understand format, empowering you to make informed decisions and optimize your revenue cycle.
Key Benefits of the Finance & Accounting Dashboard:
- Real-Time Financial Data
- Customizable Reporting
- Key Performance Indicators (KPIs)
- Visual Charts and Graphs
- Improved Financial Transparency
- Data-Driven Decision Making
- Streamlined Financial Reporting
Worker's Compensation Case Handling
Fidelity Billing can assist organizations with the complexities of workers’ compensation claims processing, but it’s crucial to understand that this is within the framework of existing workers’ compensation insurance coverage.
Key Benefits of Worker's Compensation Case Handling
- Efficient Claims Processing
- Coordination with Insurance Carriers
- Case Management and Follow-Up
- Compliance with Regulations
Credentialing Service
We provide comprehensive Credentialing Services to healthcare providers. Credentialing ensures that healthcare professionals meet the necessary standards and qualifications required by insurance companies and regulatory bodies to deliver care and receive reimbursements.
Key Benefits of credentialing:
- Verifying provider qualifications and licenses.
- Managing insurance enrollments and renewals.
- Ensuring compliance with payer and regulatory requirements.
Detailed Reporting
we provide comprehensive Reporting and Analytics services to empower healthcare providers with actionable insights into their Revenue Cycle Management (RCM) processes. Our data-driven approach enables improved decision-making, financial optimization, and identification of trends that enhance operational efficiency.
Key Benefits of Reporting and Analytics:
- Claims Performance Reports: Track claims submissions, approvals, rejections, and payments and Identify bottlenecks and optimize the claims process for faster reimbursements.
- Denial Analysis: Generate detailed reports on denial reasons, frequencies, and associated financial impacts. and Use insights to implement corrective actions and reduce future denials.
- Revenue Cycle Metrics: Monitor Key Performance Indicators (KPIs) such as Days in Accounts Receivable (AR), collection rates, and cash flow trends to ensure optimal financial performance with data-backed strategies.
Ready to Improve Your Revenue Cycle?
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